Johann Von Goethe said, “Knowing is not enough; we must apply.”

Self-awareness put into ACTION is really what sets top performers apart.

Know thyself and then act on that knowledge!

With continued curiosity,
Ruth

“I respect the person who knows distinctly what he wishes.

The greater part of all mischief in the world arises from the fact that men do not sufficiently understand their own aims.

They have undertaken to build a tower, and spend no more labour on the foundation than would be necessary to erect a hut.”
- Johann Wolfgang von Goethe

Are you dedicating yourself to meeting your goals? Are you doing the work it takes to reach those goals? Just asking...
Ruth

Be aware of your feelings for they become thoughts.
Watch your thoughts for they become words.
Choose your words for they become actions.
Understand your actions for they become habits.
Study your habits for they will become your character.
Develop your character for it becomes your destiny.

Find yourself in this quote and leverage.
Ruth

My Quest is the Same as Yours

“I have grown tired of where I am,

I am tired of my small-mindedness.

I am tired of my excuses.

I am tired of who I am.

I am tired of pretending that I have it all figured out.

I want to become something more than who I am today.

Who I am today, is not who I am meant to become.

My quest is the same as yours.

The question we all face is: What are you willing to shed to become who you were meant to become?”

~ Rev. Peter Gomes, Renowned theologian at Harvard University, Awarded 36 honorary degrees.

With continued curiosity,

Ruth

Delicious Ambiguity

“I wanted the perfect ending. Now I've learned the hard way, that some poems don't rhyme, and some stories don't have a clear beginning, middle and end.

Life is about not knowing, having to change, taking the moment and making the best of it, without knowing what's going to happen next.

Delicious Ambiguity.”
~ Gilda Radner

Intimacy = The Long & Happy!

"Nothing guarantees a long happy marriage except two people willing to throw themselves, headlong, into the uncertainty, the inevitable pain and disappointment, the absolutely guaranteed failures and essential bravery, of INTIMACY.

It does take two - and that's a shame, because so many not-too-bad marriages have one person who is willing to make that leap and one who is, at heart, not - but if you have two people who are willing to make themselves better, more vulnerable, more honest than they were the year before, you, you lucky few, have a shot at the long and happy."

- Amy Bloom, author

Speak with Intention

Before opening your mouth, ask yourself two questions: what do I really want? Is what I'm about to say right now going to get me closer to what I want?
Terrence Real, Relationship Coach

Laugh, Would Ya?

I recently sent this to my clients and I know you can leverage the message.


Are We Having Fun Yet?

Are you having FUN at work OR are you taking yourself way too seriously? When was the last time you laughed uproariously with your coworkers and just let down your guard?

Don’t get me wrong – your work at XXXX's is very important. You’re helping people create and sustain their dream of driving a luxury car. But you’re not dealing with dying babies or terminal patients so what made you think you couldn’t have fun while selling your time doing what you love?

Today, take a minute and share a laugh with someone. Laugh at yourself and lose the heaviness, the unbearable burden of ruminating about what-if’s that you can’t even control. Just know that everything will always be OK, no matter what.

Today, be deliberate about creating some levity at work. Smile. Laugh. Play. Laugh out loud and watch how much more energized and productive you can be.

Thinking of you and smiling,
Ruth
Picture courtesy NBC's The Office

Cell Phone Karma - It's Real

WHEN YOU KNOW BETTER, YOU DO BETTER

Ever feel like people don’t listen to you?

Well, if you really want to be heard, start by actively listening.

Put your cell phone down and be 100% present with whoever is in front of you.

If you don’t heed this advice, you run the risk of looking as asinine as the buffoons in these ads.

http://www.youtube.com/watch?v=6GzmMebIIKA

http://www.youtube.com/watch?v=NCXZS2DoyZY&feature=related

Make a difference with your actions today. Show them you care by giving people your UNDIVIDED ATTENTION and watch the impact you can have.

Make it remarkable. Make it count!
Ruth

“How far you go in life depends on your being tender with the young, compassionate with the aged, sympathetic with the striving, and tolerant of the weak and the strong.

Because someday you will have been all of these.”

George Washington Carver

How the Rich Are Different

Interesting findings…

http://www.theglobeandmail.com/globe-investor/personal-finance/home-cents/how-the-rich-are-different-from-you-and-me/article1684734/

And more on the same topic:

http://www.theglobeandmail.com/globe-investor/investor-education/book-excerpts/how-to-think-like-the-rich/article1684725/

Find yourself in Steve Siebold's How Rich People Think. Are you stuck in a scarcity model or one of abundance?

Enjoy,

Ruth

Ruth Catney Coaching Professional Pics

Had some new professional pictures taken. Contact Helen if you need her services. She is exceptional.

Sundari Photography Inc.
123 Jefferson Avenue
Toronto, Ontario
CANADA
M6K 3E4
http://www.sundariphotography.com/

helen@sundariphotography.com

Listening to Yourself vs. Talking to Yourself

A dear friend sent me today's Monday Morning Motivator tip by John Maxwell and it resonated.


"Dr. Martin Lloyd Jones, at one time the greatest heart surgeon in England, states,

"Most of your unhappiness in life is due to the fact that you are listening to yourself rather than talking to yourself."

Think about it. When you're discouraged, you wake up in the morning and right away, there are streams of thought coming into your mind. You haven't invited them; you didn't ask for them; you are not consciously doing anything to produce them; they just come! They start talking to you."

Find yourself in this observation and do something about it NOW! Be deliberate about increasing your awareness of what your internal dialogue is saying to you and then talk back to it with messages that are aligned to meeting goals that are important to you.


Make it remarkable. Make it count!

Ruth

Thought this was funny!

http://www.youtube.com/watch?v=ysmLA5TqbIY

Enjoy!

Ruth

PATIENT LEADERSHIP

Robin Sharma shares the story of a tree in his backyard that did not appear to be flourishing; it had no leaves, it looked frail and wasn’t getting taller. Sharma assumed it was dead but then something spectacular happened.

One day he noticed it starting to yield stunningly beautiful little flowers on its almost instantly firm branches. It grew higher than every other tree around it. And it offered Sharma the most coverage of any tree on his expansive property.

The leadership message? Strong roots eventually yield great success.


The bottom line: while the naked eye suggested the tree wasn’t growing, in truth, it was REALLY growing beneath the soil where the root system was becoming extensive to anchor the tree and allow it to absorb water and nutrients from the soil. The growth was below ground, establishing its foundation, ensuring its roots were strong and its base was secure. And once it was done, it outperformed every tree around it. Sharma reminds us that he needed to measure the tree’s roots when he was doubting the tree’s growth, not the tree’s height.

This is a perfect metaphor for what the growth and development process can look like in our own lives. Slow. Steady. Beneath the surface.


This is what our coaching program does for your organization. Some of the changes you will see in your associates will be obvious and immediate. Yet some of the other deeper, foundational changes will be more gradual.


We work with you to build that foundation and give each high quality employee a stronger base and anchoring for better performance; the underpinnings of an evolving culture. But we need to be clear. This doesn't happen overnight - growing the root system takes time...creating the foundation is a deliberate process.

Breathing life into a leader’s vision is also a deliberate process that takes time. Leadership experts warn us that it will be all too easy for some leaders to lose sight of their vision and instead focus on circumstances (budget cuts, details of what is going wrong, the “WHAT” and the “HOW” of running their business.)


They warn leaders to keep their FOCUS on the “WHY” of their business and vision. They warn leaders to never forget that their people are their greatest asset and leaders that know this invest in their high-quality people.


Talent without practice yields no results. But practice takes time and enormous commitment.
Catney!

Foremost expert by Ralph Marston

Every morning when I have my coffee I visit http://greatday.com/.

This one resonated.



There is no other person who is smart enough, or experienced enough, or informed enough or insightful enough to tell you how to live. That's up to you.
Certainly the advice and guidance of others can be extremely valuable. Yet when it comes to expressing and fulfilling the best of who you are, you are the world's foremost expert.

It feels good to be praised and it hurts to be criticized. Always keep in mind, though, that those who offer their opinions of you cannot possibly see the whole picture.

Your life is your responsibility. That is simultaneously a sobering obligation and a fantastic opportunity.

Successful living is difficult work and yet you are absolutely qualified to do it. You are worthy and capable of creating and enjoying whatever it is that truly fulfills you.

Make the commitment, do the work, accept the responsibility that is necessary for that fulfillment. Live the outstanding life that is yours to experience.

-- Ralph Marston

Make it good. Make it count!
Ruth

Got my recent Success Magazine and Sam Duncan, CEO of Office Max was interviewed. He shares 10 lessons on leadership. Number 6 is a good reminder:

"You pay for a training program, whether you have one or not. Training harnesses the built-in motivation most people already have to do good work. Investing the time and money for training results in lower turnover and lower shrink."

Make it good. Make it count!

Arlie Russell Hochschild, author and sociologist writes,

"Perhaps we don't want to believe that our staying too busy might be a cushion that protects us from the two things that scare us: silence and ourselves. But what would happen if we stopped and became a little less fearful of what we're feeling?"

Love it!

Saw Roger Ebert say these words to Oprah a few months ago and thought they were poignant.

“I believe that if, at the end of it all, according to our abilities, we have done something to make others a little happier, and something to make ourselves a little happier, that is about the best we can do. To make others less happy is a crime. To make ourselves unhappy is where all crime starts. We must try to contribute joy to the world. That is true no matter what our problems, our health, our circumstances. We must try. I didn't always know this, and I am happy that I lived long enough to find it out."

~Roger Ebert

The Power of Your Thoughts

Was feeling stressed about work the other day and opened my Tolle book to this message:

"The primary cause of unhappiness is never the situation but your thoughts about it.

Be aware of the thoughts you are thinking. Separate them from the situation, which is always neutral, which always is as it is. There is the situation of the fact, and here are my thoughts about it. Instead of making up stories, stay with the facts. For example, "I am ruined" is a story. It limits you and prevents you from taking effective action. "I have fifty cents left in my bank account" is a fact. Facing facts is always empowering. Be aware that what you think, to a large extent, creates the emotions that you feel. See the link between your thinking and your emotions. Rather than being your thoughts and emotions, be the awareness behind them."
Eckhart Tolle, A New Earth

I read this, took a deep breath and went right to sleep. How perfect...

Make it good. Make it count!
Ruth

One Thing

Was sent this recently and felt empowered by it.

One thing better

Don't despair that you can't immediately make EVERYTHING better. You can always make ONE thing better.

Then, you can continue that momentum, making another improvement, and another, and another. You can start right now.

Even one little success is empowering. It points you in a decidedly positive direction.

What if you could see each little nagging problem as the opportunity for improvement that it is? You would realize that there's no shortage of ways to be successful.

You already have everything necessary to start right now and create a continuous stream of value. One positive, effective, meaningful effort will get you going.

Feel how right it feels to make your world better. Delight in making a difference, over and over again.

-- Ralph Marston

Make your one thing GOOD. Make it count.
Ruth

What's the name of the song playing in the background in the intro to the Sir Ken Robinson website?

http://www.sirkenrobinson.com/

Recognize it??

Found out...it's Sia, Breathe Me...
Beautiful.

What You Believe

"You become what you believe - not what you wish or want, but what you truly believe." - Oprah

Make it good. Make it count.
Ruth

Promises, promises

A core value for me is integrity and keeping my word so if I say I'm going to do something, it gets done. This was an interesting week for me. I felt depleted and a couple times I chose to say NO to friends and YES to myself. I like to keep the promises I make to others but I'm not always good about keeping promises I make to myself and that needs to change. If I'm depleted I show up differently. I'm not as present and whoever I'm with is not getting the same QUALITY of interaction so we're both losing out.

Experimenting with saying yes to myself this week was a positive experience. I was reinforced for honouring myself because I felt restored and found that my friends wanted that for me so they understood.

Are you honouring yourself? Are you keeping the promises you make to yourself? A dear friend told me that Robin Sharma asks, "Tell me what is important to you and then show me your calendar." Be deliberate about taking time for yourself - book time in your calendar for the gym, for rest, for reading quietly, for whatever restores you.

Make it good. Make it count.
Catney

There are no words

Here’s what reaching the pinnacle of a lifelong dream can look like. There really are no words.

http://www.youtube.com/watch?v=tlHgRl2iHaA

Own today! Make it good. Make it count!

Catney

Satisfaction Guaranteed?

Eight Steps Toward a More Satisfying Life – Robin Sharma

Want to lift your level of happiness? Here are some practical suggestions from University of California psychologist Sonja Lyubomirsky, based on research findings by her and others. Satisfaction (at least a temporary boost) guaranteed.

1. Count your blessings.
One way to do this is with a “gratitude journal” in which you write down three to five things for which you are currently thankful—from the mundane (your car is sparking clean) to the magnificent (a child’s first steps). Do this once a week, say, on Sunday night. Keep it fresh by varying your entries as much as possible.

2. Practice acts of kindness.
These should be both random (let that harried mom go ahead of you in the checkout line) and systematic
(bring Sunday supper to an elderly neighbor). Being kind to others, whether friends or strangers, triggers a cascade of positive effects—it makes you feel generous and capable, gives you a greater sense of
connection with others and wins you smiles, approval and
reciprocated kindness—all happiness boosters.

3. Savour life’s joys.
Pay close attention to momentary pleasures and wonders. Focus on the sweetness of a ripe strawberry or the warmth of the sun when you step out from the shade. Some psychologists suggest taking “mental photographs” of pleasurable moments to review in less happy times.


4. Thank a mentor.
If there’s someone whom you owe a debt of gratitude for guiding
you at one of life’s crossroads, don’t wait to express your
appreciation—in detail and, if possible, in person.

5. Learn to forgive.
Let go of anger and resentment by writing a letter of forgiveness
to a person who has hurt or wronged you. Inability to forgive is associated with persistent rumination or dwelling on revenge, while forgiving allows you to move on.

6. Invest time and energy in friends and family.

Where you live, how much money you make, your job title and even
your health have surprisingly small effects on your satisfaction
with life. The biggest factor appears to be strong personal relationships.

7. Take care of your body.
Getting plenty of sleep, exercising, stretching, smiling and laughing can all enhance your mood in the short term. Practiced regularly, they can
help make your daily life more satisfying.

8. Develop strategies for coping with stress and hardships.
There is no avoiding hard times. Religious faith has been shown to help
people cope, but so do the secular beliefs enshrined in axioms like “This too shall pass” and “That which doesn’t kill me makes me stronger.” The trick is that you have to believe them.

Make it good. Make it count!
Catney

Hope

I liked this quote.

"Hope begins in the dark, the stubborn hope that if you just show up and try to do the right thing, the dawn will come. You wait and watch and work. You don't give up."

Anne Lamott, writer

Make it good. Make it count.
Ruth
http://catneycoaching.com/

Sir Ken Robinson shared a great quote in his 2009 Rhode Island School of Design Commencement speech that speaks to diversity.

“Being British these days means you drive home in your German car, stopping to pick up some Irish beer or Danish lager, picking up some Indian curry or Greek kabob, and spending an evening sitting on Swedish furniture watching American programs on a Japanese TV. The most British thing of all – suspicion of anything foreign.”

Watch his most recent Ted Talk - http://www.ted.com/talks/sir_ken_robinson_bring_on_the_revolution.html

www.catneycoaching.com

Just Like You Expect

Again, my friend sent me this one and I wanted to share it with you!

ENJOY!

THE DAILY MOTIVATOR
Wednesday, May 26th, 2010

Just like you expect
+++++++++++++++++++

When you are prepared to find fault, you will. When you are
prepared to find goodness and value, you will.

What you are looking for determines what you find. What you
are expecting determines what you experience.

Expectations don't magically change reality. Expectations do
something even more powerful -- they change the way you deal
with reality.

Is this going to be a positive, productive day or a
disappointing, frustrating one? What do you expect?

The great thing is that you can expect whatever you choose
to expect. And though the specific details won't always
match your expectations, the overall tone of the day will be
just like you most sincerely expect.

Expect the best. Proceed under the assumption that you'll
get the best, from yourself and others, and you're well on
your way to getting it.

Ralph Marston

............................................................................
This is the Daily Motivator email edition.
Copyright (C) 2010 Ralph S. Marston, Jr. All rights reserved.
Visit The Daily Motivator web site at http://greatday.com for an archive
of more than 3,000 daily messages, inspirational photos and more.

Did you know?...

Gretchen Rubin tells us in The Happiness Project that one of the most reliable indicators of not feeling lonely is the amount of contact you have with women (this is for both men and women).

Time spent with men does not make much difference. Studies show that both men and women find relationships with women to be more intimate and enjoyable.

Interesting...

Enjoy!
Ruth
http://catneycoaching.com/

Choose What you Focus on

A dear friend sends these to me on occasion. I liked this one. Reminded me of my power to choose what I focus on and the outcome I can create. Enjoy!

THE DAILY MOTIVATOR
Tuesday, May 11, 2010

Worry and confidence
+++++++++++++++++++

If you're able to worry, you're also able to be confident.
Because from a functional standpoint, worry and confidence
are pretty much the same thing.

Worry is the expectation that something negative will
happen. Confidence is the expectation that something
positive will happen.

How do you create confidence about something that hasn't
happened yet? You use the exact same process you would use
to create worry.

The big difference between worry and confidence is the
expected outcome. And the powerful fact is, you can expect
whatever outcome you choose.

There's another way that worry and confidence are quite
similar. They both tend to be self-fulfilling prophesies.

So instead of destroying your effectiveness with worry, you
can vastly enhance your effectiveness with confidence. It
takes nothing more than a simple yet powerful change in your
expectations.

Ralph Marston

Work-Life Balance & Working From Home

Here’s what I know for sure about how to create a sense of work/life balance when you have a home office.

1) Define what work/life balance is for you.

“Work-Life Balance” is such a subjective thing. What might feel like great balance for one person could be a total yawn-fest or stress-bomb for another. The key to defining what balance is for you is to aim to live by your core values. My top 3 values are Family, Meaningful Work, and Integrity (Play is in there too!!!). Choose yours from a sample list below.

Authenticity, Excellence, Happiness,
Balance, Fairness, Harmony,
Commitment, Faith, Health,
Compassion, Family, Honesty,
Concern for others, Freedom, Humour,
Courage, Friendship, Integrity,
Creativity, Generosity, Kindness,
Empathy, Genuineness, Knowledge,
Loyalty, Openness, Perseverance,
Play, Meaningful, Work, Competence,
Respect for others, Responsibility, Security,
Serenity, Service to others, Wealth.

Do a quick gut check. If you’re feeling out of balance in your life ask yourself what core value(s) you’re not meeting and once you figure it out, make a few adjustments to get them back on track.


2) Create a Work/Life Schedule that honours your values.

I have been very deliberate about creating a schedule for family, work, and PLAY.

Once you create this schedule “test drive” it for a couple weeks to work out the kinks and then make a couple adjustments as needed.

You must be very deliberate about adhering to this schedule. Honour yourself and be sure to leave your office based on this schedule. Don’t set yourself up for feelings of failure and conflict. Shut things down for the day and return to them in the morning.

A few things to practice here:
 Learn to say NO; stick with a “W.I.N.” (What’s Important Now) approach.
 Manage expectations with everyone you deal with; always under-promise and over-deliver.
 Divide the family workload with your partner fairly. Take the time to negotiate responsibilities.
 Constant communication with family is key. Make sure you let your family know what each week will look like so you can all support one another.

3) Have a separate office space from your living space.

Easier said than done, but if you can, create a work space that is separate and distinct from your living space. Having a door that offers you privacy AND keeps you OUT when your day is done is ideal but work with what you have in your home.

4) Ask for what you need.

Successful businesses and families aren’t built on mind reading – at least not yet! Many people have trouble asking for help or articulating what they need to succeed. I’m very good about asking for what I need. My husband & I divide our home workload fairly and we also bring in help for housekeeping and tutoring. We also have family help with child-care which really goes a long way.

5) Be sure to inject some FUN in your life and PLAY!

Working all the time and fulfilling your home obligations doesn’t need to be beleaguering. Be deliberate about doing what’s fun for you and don’t take yourself too seriously! Life really is too short!

Enjoy,
Ruth

http://www.catneycoaching.com/

Make it So!

"Life, is not what you see, but what you've projected.

It's not what you've felt, but what you've decided.

It's not what you've experienced, but how you've remembered it.

It's not what you've forged, but what you've allowed.

And it's not who's appeared, but who you've summoned."

What will you create today that will feed your ultimate dream for tomorrow?

Ruth

“Come to the edge,” he said.

They said, “We are afraid.”

“Come to the edge,” he said.

They came.

He pushed them.

And they flew

— Guillaume Apollinaire

Take a calculated risk today. Push yourself outside your comfort zone.

Be your best beyond measure!

Ruth

These E*Trade commercials are funny for soooooo many reasons. They're clever – the writing, the technology, the delivery!

http://www.youtube.com/watch?v=zZetD7cdj7w

http://www.youtube.com/watch?v=mDm6iKH38C0&feature=related

http://www.youtube.com/watch?v=KCs8gIMKBSo&feature=channel

http://www.youtube.com/watch?v=VFK30CspfJM&feature=channel

http://www.youtube.com/watch?v=lEXZ2hfD3bU&feature=channel

ENJOY!

Ruth

I went to see Robin Sharma this week at his book signing for The Leader who had no Title. The message in the book is that no matter what your title or role within your organization, you have the opportunity – THE RESPONSIBILITY - to lead in your work and within your life.

Many of you are already doing this - taking full ownership and accountability for how your performance at work feeds into the ultimate customer experience for your organization. Some of you even go so far as to practice treating coworkers as well as you treat your customers.

I hope this 2 minute clip inspires you to continue doing what you are doing well AND triggers a gentle reminder in you for how you could do a little more.

http://www.youtube.com/watch?v=BA9Qu4-b-M0

PRACTICING PRESENCE

If you're fortunate enough to have time with your family this holiday weekend, practice being present and aim to be the awareness of all your thoughts and feelings. Here's an excerpt from Eckhart Tolle's The Power of Now to help you practice.

“Be present as the watcher of your mind -- of your thoughts and emotions as well as your reactions in various situations.

Be at least as interested in your reactions as in the situation or person that causes you to react.

Notice also how often your attention is in the past or future.

Don't judge or analyze what you observe. Watch the thought, feel the emotion, observe the reaction.

Don't make a personal problem out of them. You will then feel something more powerful than any of those things that you observe: the still, observing presence itself behind the content of your mind, the silent watcher.”

In 2004 Time Magazine published an article "The New Science of Happiness" and one of the most fundamental findings from the research on Positivity was that “Almost every person feels happier when they’re with other people,” observes Mihaly Csikszentmihalyi (pronounced “cheeks sent me high!). “It’s paradoxical because many of us think we can hardly wait to get home and be alone with nothing to do, but that’s a worst-case scenario. If you’re alone with nothing to do, the quality of your experience really plummets.”

Read the article yourself to see some of the other findings the researchers cite from the science of positivity.

http://www.authentichappiness.sas.upenn.edu/images/TimeMagazine/Time-Happiness.pdf

So this weekend, aim to create meaningful connections with those that mean the most to you - and even those that don't!

With continued curiosity,

Ruth

UFC

Watched the UFC fights this past weekend & I have to say, I was surprised by how much technique and form is involved. I thought it would be much more barbaric - don't get me wrong, the poor bugger in the first fight had his head split open by an elbow and his blood stained the cage floor which was distracting for someone like me!

The big fight was with the Canadian George St-Pierre vs. Dan "The Outlaw" Hardy. I was VERY, very impressed by St-Pierre. I know very little about this "sport" but he really seemed to dominate the evil Brit. I feel ridiculous but I was truly rivetted! Truly.

With continued curiosity,

Ruth

Visit me at my website - http://www.catneycoaching.com/

Hero

A very dear friend sent this to me this week. Take the time to customize this and send it to someone you feel is really making a difference.

http://en.tackfilm.se/?id=1269524561861RA76

Ruth

A reminder that elite performance doesn't always just happen. It takes hard work, discipline and determination. http://www.youtube.com/watch?v=woOu_4l3lio

You also have to LOVE what you're doing. Martin Seligman, author of Authentic Happiness tells us that PLEASURE, ENGAGEMENT, AND MEANING inform how happy you are. Ask yourself if you have those 3 things in your work and personal life. Think of ways you could increase your pleasure, engagement, and meaning and then watch the impact.

Ruth

Was sent this Tony Robbins clip and thought it was powerful.

Be your greatest today BEYOND MEASURE!

http://training.tonyrobbins.com/437/a-gift-from-tony/

With continued curiosity,

Ruth

The Power of Situation

Every once in awhile I visit Ted.com to learn about some fascinating research. Philip Zimbardo was the researcher responsible for the Stanford Prison experiment of 1971. This is the classic psychology experiment that demonstrated what can happen when you put GOOD people in an evil place. This research provides insight into the power of situation. Zimbardo examines the atrocities of Abu Ghraib as a parallel.

Warning that some images are disturbing.

http://www.ted.com/talks/lang/eng/philip_zimbardo_on_the_psychology_of_evil.html

Ruth