New Professional Pictures!

Here's some new professional pics I had taken with Tony Cicero Photography.  He does a great job making you feel super comfortable and I'm really pleased with the results!

Here's his blog and phone number:

http://blog.tonycicero.com

416.272.5155

Ruth

There’s A Hole In My Sidewalk

There’s A Hole In My Sidewalk

Ruth Catney on the set

NOW IS THE TIME

How many of us live the same 12 months eighty times in a row? Year after year, wanting and wishing but never creating the life that we dream of living. How many of us are merely existing? How many of us are merely surviving our days? Is it enough to tick things off your to-do list until you arrive at death’s door step?

This is our challenge. This is our rally call and our fondest wish for each one of you. Now is the time to come alive. Embrace your days. Light them up! Live your life right out onto the edges.

Now is the time.  Watch this video to see what we're talking about!

http://vimeo.com/fifthelementinc/nowisthetime

Ruth Catney from Ruth Catney Coaching

PERSEVERANCE COUNTS

When you start to feel daunted or depleted, be mindful of your thoughts and gently remind yourself that this too shall pass and perseverance counts.

Don't give up.

Here's to your continued success,
Ruth

Ruth Catney from Ruth Catney Coaching

SOMETHING TO REMEMBER DURING CHALLENGING TIMES

Even in the worst circumstances, if you focus on the right things you can be in a good place.

And remember, perseverance counts!

Here's to your continued success!

Ruth

BE NUMBER ONE PROGRAM DEVELOPMENT

Ruth Catney from Ruth Catney Coaching

Over the last few weeks we've been working hard developing what we're calling our BE NUMBER ONE program.  It's a program aimed at helping retailers differentiate themselves so instead of competing on price, they compete on the world-class, exceptional client experiences they create.

The reality is, many businesses are realizing that they can no longer compete on price alone, but what they can compete on is the consistent, memorable client experiences they orchestrate which creates customer loyalty, word-of-mouth advertising, referrals and brand evangelists.

Our program is very focused on improving the service aptitudes of your employees.  What is service aptitude?  It's the ability to recognize and then exceed client expectations, regardless of the circumstances.  The fact is, most new hires have very low service aptitudes but the good news is service aptitude can be learned and improved!

The photo I've included here is from a recent video shoot  for the BE NUMBER ONE program which consists of 12 modules aimed at increasing the service aptitudes of everyone in your organization, turning business as usual into something extraordinary!

We are currently running this program with luxury car retailers across Canada.  Contact us today to learn more.

ruth@catneycoaching.com
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